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We deliver a broad range of services to machinery OEM's. Use us as an extension of your service department, or your controls engineering staff.
Our Field Service Engineers can help support your end-user customers via our ASR (Authorized Service Representative) program. They are "Travel-Ready", and pay close attention to customer satisfaction. They realize that they are the face of our company (and yours!), and bear the heavy responsibility of maintaining a professional reputation for all of us.
While a machinery manufacturer may only need to re-design their machines once every few years, we have been doing it up to twice a month for the past 9 years! Coming from the end-user retrofit world, our engineering skills are sharp as a tack. With over 120 control engineering & retrofit projects under our belts, we've seen every diverse and odd application you can think of.
Hiring us on a contractor basis prevents you from having to take on new employees. This gives you the best of both worlds, where you don't have to hire permanent staff, but yet you have the capacity to take on a big influx of work when it comes. In these tough times, that flexibility is an essential tool to have.
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Start
A Tour of Our OEM Support Services 
| Our ASR (Authorized Service Representative) program is designed to help you provide premium service to your end user customers. Instead of hiring new employees, add us to your list of service resources. When calls come in, dispatch us to the job site just like you would with your own staff. We will use your field service report forms, wear your uniforms, and the customer will never even know that it was a contractor. Click here to see more. | |
| When it comes to applying machine controls, it can be difficult to put the pieces together in the way that makes the most sense. Use our experience on product selection, panel layout, device interconnection, E-Stop string design, enclosure selection, and power distribution. Then we'll draw it out and deliver all of the finished prints. Click here to see more. | |
| When your products need new User Interface screens or PLC logic changes, we can do the engineering. Let us fight our way through the debugging for you! Click here to see more. | |
| Developing your product is only half the battle. Once the machine is ready to ship, you still have to write operator manuals, maintenance manuals, installation manuals, and on and on. We can produce all of these documents, as well as meticulously tracking updates and revisions. Click here to see more. | |
| We can integrate 3rd party devices into your current or new control products such as: Teach pendants, hand held terminals, robotic loaders, tool presetters, vision systems, touch probes, RF tag ID systems, card readers, bar code readers, touch screens or remote operator stations. Click here to see more. | |
| If you are like most machinery manufacturers, there is a body of your older machines out in the field that need some help. While the iron is still good, the aging controls, drives & motors, are a support nightmare. We can design Pre-Built Retrofit kits that just bolt on and go! They will breathe new life into old machines, and give your product name more respect for longevity and long term support. Click here to see more. | |
| For those times when you are selling machines faster than you can install them, we can get out on site to keep the sales flowing nicely. Click here to see more. | |
| Add some depth to your phone support and customer service, buy putting our engineers on staff. Click here to see more. |
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Contracting for Field Service and Controls Engineering can give you the best of both worlds:
You'll have the ability to design and support your products, without all of the overhead of in-house staff.
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Copyright 2008, Ampion Corp, all rights reserved.